About DomesticONE

DomesticONE is a leading domestic service provider specialising in the provision of part-time maids as well as cleaning and babysitting services for families and homeowners in Singapore. With over 10 years of experience in the industry, we are a registered and licensed agency with both NEA and MOM.

With the aim of creating a clean, tidy and comfortable house for homeowners, all our professional local maids and helpers are certified to ensure they have the highest standards of training and experience.

Our commitment to customer satisfaction means that we strive to meet the specific needs of all our customers. By providing our customers with the freedom and flexibility to arrange and decide their cleaning schedules and the scope of work involved, we ensure satisfaction, every time.

 

Our Service Policy

Your satisfaction is the measure of our success

Documentation

To provide payment transparency and assurance, all our business transactions are properly documented. All customers are issued service agreements with the full details of the service provided.

Replacement

In keeping with our mission of providing customer satisfaction, all customers are entitled to up to three free replacements of maids/helpers, according to the terms and conditions stated in the service agreement.

Security / Insurance

All our staff possess good working records with current and previous employers. Customers will also be provided with background information on their assigned maid/helper. All cleaners are insured.
All client information will be kept confidential.

Accreditation

A registered and licensed cleaning company with both NEA and MOM, our professional local maids/helpers are legally certified to ensure the highest standards of training and experience.

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